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Health & Science
WKSU, our public radio partners in Ohio and across the region and NPR are all continuing to work on stories on the latest developments with the coronavirus and COVID-19 so that we can keep you informed.

Ohio Opens Call Center for Questions About COVID-19

A photo of Governor Mike DeWine
ANDY CHOW
/
STATEHOUSE NEWS BUREAU
Gov. Mike DeWine discusses planning for spread of COVID 19.

The state has opened a call center for anyone who has questions about the potential spread of coronavirus and COVID-19, the disease caused by the virus. That number is 1-833-4-ASK-ODH that's 1-833-427-5634. State officials say keeping people informed and prepared is vital in handling what they see as an imminent outbreak of the virus.

Ohio Department of Health Director Amy Acton said a key way the state is staying prepared is by performing "contact tracing."

This is where epidemiologists, which she calls disease detectives, meet with people under investigation for possible COVID-19.

"We investigate, the disease detectives go to everyone they were ever in contact with. They do a history on folks that is way more detailed than you ever get going to the doctors these days."

If a test comes back positive for COVID-19 and that person came into contact with a large group of people, like if they went to a concert or saw a movie, then the state would release that information. Acton says they hope to still protect people's identity.