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Government and Politics

Cleveland VA center picked for test run to fix massive scheduling problems
Advanced computer system is expected to be at the testing stage in about two years

Tim Rudell
Louis Stokes Veterans Affairs Medical Center, Cleveland, oH
Courtesy of the VA
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In The Region:

The Department of Veterans Affairs is looking to Cleveland to get healthy. The Louis Stokes VA Medical Center on the city’s east side will be the pilot site for a new national medical appointment scheduling system.

WKSU’s Tim Rudell has more on why Cleveland was picked for the roll out of this crucial part in the VA’s plan for recovery from the scandal that rocked it earlier this year.

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The scandal broke last spring, with reports of more than three dozen veterans dying while waiting months or years for medical services. 

Last week, new VA leadership asked the private sector for proposals for a state-of-the-art scheduling system that could be in place in two years. 

This week, Susan Fuehrer, the medical director at the Louis Stokes Center,Susan Fuehrer said the center will host testing of the new program.

Cleveland was picked to pilot the scheduling package for a number of reasons.  "One, we have been a test site for computerized health-care record development for the past 20 years. The second thing is that we are so large that we cover just about all the different clinics and all the different scenarios; so we make an excellent test site. And third, ... we raised our hand.

Cleveland is the third largest VA center with 2.2 million vets seeking outpatient services each year.  

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Ohio's Sherrod Brown signs on to bill making major changes at the VA
Thursday, June 5, 2014

Cosgrove passes on VA post to remain Cleveland Clinic's CEO
Monday, June 9, 2014

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