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Economy and Business

Green-based Diebold looks outside Ohio for talent and markets
CEO looks for new talent as his company focuses on service and software over hardware

Mark Urycki
Diebold CEO Andres "Andy" Mattes wants the company to break through a glass ceiling by expanding its market.
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The new CEO of the Diebold Company says he wants to break through a glass ceiling. Andy Mattes says the maker of ATM machines has been stuck at revenue of $3 billion, and he wants to increase that. He's also hinting that Ohio may not always be Diebold's base of operations.
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One year ago, Diebold officials announced they were canceling plans to build a new headquarters in Green -- leading to speculation that the 154-year-old company could leave the state. In a New York conference today with investors, CEO Andy Mattes is saying that a recent early-retirement program means the company will be hiring new talent -- but not necessarily bringing them to Ohio.

“On the corporate side, Diebold had a mandate that every job must be in Ohio. Now it’s a beautiful spot to be, but it’s not the only spot to be. We want to make sure we bring in the brightest and smartest people on this planet  to help us transform Diebold. So we’ve gone to a flexible work environment to attract more people to help us transform our company sooner and faster. “

Mattes says that transformation means Diebold will be less of a hardware company and more of a software company, focusing on managing ATM machines and security for banks around the globe.  He’s also calling for a 5 percent reduction in costs and a new compensation plan so employees’ pay is tied to the  success of the company.

"Six thousand people in North America, as of next year, for the first time ever, will be paid by how the company does versus the consumer price index in this country. We are  moving management more to an equity-based compensation to make sure that management's goals and shareholders' goals are better aligned."

Mattes says Diebold is "uniquely positioned" to manage ATM's as more and more banks outsource that work. He calls it a "good hunting ground" for the company.
Currently just 15 percent of banks outsource the management of their ATMs but Mattes expects that to rise to 70 percent, saying companies tend to look to outsourcing when they are faced with combining two different systems after mergers.

Listener Comments:

I'm struggling to see how the story goes from Andy Mattes saying that he is breaking the mandate that "every (corporate) job be in Ohio", to "hinting that Ohio may not always be Diebold's base of operations". There is nothing to indicate that they are moving their HQ. Just looking for talent outside the area.

Posted by: pete (Cleveland Heights) on November 13, 2013 11:11AM
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